Everything you need to know for a peaceful experience.
Policies & FAQs
At Hollie’s Massage Studio, we’re dedicated to creating a welcoming, respectful space where you can fully relax and receive the care you need. Please take a moment to review our policies and frequently asked questions before your visit.
Studio Policies
Arrival Time
Please arrive 5–10 minutes early to check in, use the restroom, or discuss any needs with your therapist. Late arrivals may shorten your session time.
Cancellation Policy
We kindly ask for at least 24 hours’ notice for cancellations or rescheduling.
-
Less than 24 hours: 50% of service charge
-
Less than 3 hours: Full service charge
-
No-shows: Full service charge
Sickness Policy
If you’re feeling unwell—including symptoms of a cold, flu, or other contagious conditions—please reschedule with cancellation policy in mind.
Respectful Environment
This is a professional massage practice. Any inappropriate behavior will result in the immediate end of the session, with full payment charged.
Prenatal Massage
Prenatal sessions are available for clients 12 weeks pregnant or more, or with a doctor’s note. We use special positioning for safety and comfort.
Minors
Clients under 18 must have a parent/guardian sign a consent form and a parent may be present during the session. Clients under 12 a parent/guardian must be present.
Gratuity
Tipping is always greatly appreciated but never expected. You’re welcome to tip in cash or through your payment method.
