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Privacy Policy

A Legal Disclaimer

Effective Date:  3/15/25

At Hollie’s Massage Studio, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, book services, or communicate with us.

Information We Collect

We may collect the following types of personal information:

  • Name and contact details: such as your full name, phone number, email address, and mailing address

  • Appointment details: including service type, preferences, and scheduling information

  • Payment information: for processing bookings and gift certificate purchases (handled securely through our payment provider)

  • Health-related information: only as necessary to tailor your massage experience and ensure your safety (e.g., pregnancy status or injury information)

  • Communication history: such as emails or messages you send us, or responses to marketing materials

How We Use Your Information

We use your personal information to:

  • Book and manage appointments

  • Personalize your massage sessions

  • Process payments and send receipts

  • Respond to inquiries and provide customer support

  • Send updates, promotions, or newsletters (you may opt out at any time)

  • Improve our services and user experience

We do not sell, trade, or rent your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, please note that no method of online transmission or storage is 100% secure.

Cookies & Website Tools

Our website may use cookies or third-party tools (like booking systems or analytics services) to enhance functionality. You can disable cookies in your browser settings at any time.

Third-Party Services

If you book through a third-party platform (such as Square, Calendly, or another scheduler), their privacy policies also apply. We recommend reviewing them for more information.

Your Rights

You have the right to:

  • Request access to your personal information

  • Ask us to correct or delete your information

  • Withdraw your consent to marketing communications at any time

To make a request, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Hollie’s Massage Studio
9645 Lincolnway Lane, Suite 103
Frankfort,  IL 60423
(815) 534-5892holliesmassage@gmail.com

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